Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide a better user experience.

2. Our Approach to Cookies

We use cookies that are strictly necessary for the website to function, and these do not require your permission. We also use Google Analytics to understand how the site is used, and those cookies are only set if you choose to accept them. Nothing non-essential runs before you have made that choice. We do not sell or share your browsing data with advertisers.

3. Essential Cookies We Use

• •Authentication cookies: Keep you securely logged into your account
• •Session cookies: Maintain your shopping cart and checkout progress
• •Security cookies: Protect against fraud and ensure secure transactions
• •Consent cookie: Remember your cookie choices so we do not keep asking
• •Referral cookies: Track referral links if you arrived via a partner

4. Analytics Cookies (Optional)

• •Google Analytics: Measures how many people visit, which pages they read, and where they arrived from, so we can improve the site
• •These cookies are set only after you select Accept on our cookie banner
• •If you select Reject, they are not set and no analytics data is collected
• •Google Analytics is loaded through Google Tag Manager, which holds it until you have given permission

5. Third-Party Services

• •Firebase (Google): Authentication and secure data storage - essential for account functionality
• •Ryft Payments: Secure payment processing during checkout - essential for completing purchases
• •Google Analytics and Google Tag Manager (Google): Website usage measurement - optional, only with your consent

6. What We Don't Use

• •We do not use Facebook Pixel or advertising pixels
• •We do not use marketing or remarketing cookies
• •We do not use advertising cookies of any kind
• •We do not sell or share your browsing data with advertisers

7. Managing Cookies

You can change your cookie choices at any time by selecting Cookie Settings in the footer of any page, which reopens the cookie banner. You can also control cookies through your browser settings. Please note that essential cookies are required for the website to function properly, and blocking these may prevent you from logging in, using the shopping cart, or completing purchases.

8. Browser Settings

• •Chrome: Settings > Privacy and Security > Cookies
• •Firefox: Options > Privacy & Security > Cookies
• •Safari: Preferences > Privacy > Cookies
• •Edge: Settings > Privacy > Cookies

9. Changes to This Policy

We may update this Cookie Policy from time to time. If we add any new cookie categories, we will update this policy and ask for your consent again before using them. Changes will be posted on this page with an updated 'Last updated' date.

10. Contact Us

If you have questions about our use of cookies, please contact us at hello@hairrepairclinic.co.uk.